At CUSTOMGOLDS. , we strive to make the process of buying custom gold jewelry as easy and stress-free as possible. Here are our guidelines for buying, delivering, and returning gold.
Buying Gold: When you place an order with us, we will work closely with you to create a unique design that meets your exact specifications. We will provide a detailed quote for your approval before moving forward with production. Once you've given us the green light, we'll start crafting your custom gold piece using the highest quality materials available.
Delivering Gold: We know how important it is for your custom gold jewelry to arrive on time and in perfect condition. That's why we offer free insured shipping on all orders within the United States. International shipping is available for an additional fee. All packages are shipped in discreet packaging to ensure your privacy.
Returning Gold: We want you to be completely satisfied with your custom gold jewelry. If for any reason you are not satisfied with your purchase, we offer a 14-day return policy. Simply contact us within 14 days of receiving your item to initiate the return process. Please note that we do not accept returns on custom orders, but we will work with you to make any necessary adjustments to ensure your complete satisfaction.
We take pride in providing exceptional customer service and high-quality custom gold jewelry. If you have any questions about our buying, delivering, or returning policies, please don't hesitate to contact us. We look forward to working with you to create a truly one-of-a-kind piece of jewelry.
